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Privacy Notice
Shipping Policy
Warranty & Return Policy
Conditions of Use Payment Methods
Terms and Conditions of Sale
Legal Terms
Privacy Notice
Information Collection and Use:
"99MALL" is the sole owner of the information collected on this site. We will
not sell, share, or rent this information to any outside parties, except as
outlined in this policy. "99MALL" collects information from our users at
several different points on our website in order to process orders and better
serve you with pertinent information. Information collected includes name,
shipping address, billing address, telephone numbers, e-mail address, and
payment information such as credit card. "99MALL" also requires you to submit
a user name and password of your choice for future access to your information.
Your user name and password is to remain confidential and you should not share
this information with anyone.
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Registration:
In order to process your orders using this website, a user must first complete
the registration form. During registration a user is required to give their
contact information, which include name, e-mail, telephone number and physical
address. This information is used to contact the user about the services on our
site such as sending automated order status updates.
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Order:
Most of the information collected in the registration process will be used to
process orders. In the order process, a user must provide additional financial
information such as credit card number, expiration date, money order, wire
transfer or check information. This information is used for billing purposes and
to fulfill customer's orders. If we have trouble processing an order, this
contact information is used to get in touch with the user. We do not share your
personal and financial information with any third parties. The only exception is
when processing your credit card information with the merchant bank for
authorization and approval. This process is protected by an enhanced security
system. See Security paragraph for more details on security measures and
procedures.
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Cookies:
With respect to cookies, we use cookies to customize Web page content based on
visitors' browser type or other information that the visitor sends. If a user
rejects the cookie, they may still use our site, however you will be unable to
use our shopping cart to purchase items online. This is because cookies are used
by the shopping cart to retain information necessary to process your order. If
you disable cookies, we will not be able to accept your order online. We do not
share any information with any third party sites. Cookies are used strictly for
the purpose of enhancing your personal experience with our site. When you close
your browser, the cookies will be terminated.
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Log Files:
We use IP addresses to analyze trends, administer the site, track user0s
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information. We do not
distribute or share IP information with any third parties.
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Sharing:
We use an outside shipping company (UPS) to ship orders, and a credit card
processing company to bill users for goods and services. These companies do not
retain, share, store or use personally identifiable information for any
secondary purposes.
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"99MALL" is a California Corporation and shall abide by all federal and state
laws. "99MALL" shall disclose any personally identifiable information when
required to by law. Links
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This web site contains links to other sites. Please be aware "99MALL" is not
responsible for the privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy statements of
each and every web site that collects personally identifiable information. This
privacy statement applies solely to information collected by this Web site.
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Rating Products and Reviews:
"99MALL" provides a product-rating feature that allows customers to rate the
quality of the product. Our review system also allows for customers to leave
written comments to further elaborate their experience with the product. All
ratings and review comments are pre-screened by a moderator before posting to
the site. The moderator may choose to disregard or eliminate comments that do
not meet the guidelines. Guidelines include that all comments are truthful and
non-offensive. Guidelines do not permit the posting of personal information or
information for the purpose of personal gain.
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Security:
"99MALL" website takes every precaution to protect our users information. When
users submit sensitive information via the website, your information is
protected both online and off-line. When our registration/order form asks users
to enter sensitive information (such as credit card number), that information is
encrypted and is protected with the best encryption software in the industry -
SSL. Our SSL technology is the most advanced 128bit encryption by Authorize.net.
To learn more about SSL, follow this link www.Authorize.net. All "99MALL"
employees are kept up-to-date on our security and privacy practices. Every
quarter, as well as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and what they can do
to ensure our customers information is protected. If you have any questions
about the security at our website, you can send an email to us at
support@99mall.com
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Special Offers:
If you choose to receive special offers, "99MALL" may send you such pertinent
information. Our special offers are sent only to customers who grant "99MALL"
permission to send such information. "99MALL" does not share your information
with third parties and does not solicit outside parties to send special offers
on our behalf. Out of respect for the privacy of our users we present the option
to not receive these types of communications. At the time of your order, you may
opt to not receive special offers and news by un-checking the appropriate field.
Furthermore, all special offers are sent via e-mail and have a "remove link" if
you wish to no longer receive special offers and news. Otherwise, customers may
occasionally receive information on products, services, special deals or news.
Please see our choice and opt-out below for further details of how to be removed
from our mailing list.
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Choice/Opt-out:
"99MALL" does not use customers information for contact other than pertinent
business. "99MALL" does not share our customers personal information with any
outside parties. However, for customers who wish to opt-out or be removed from "99MALL"
special offers and related news, "99MALL" provides several methods to
accomplish this request. Users who no longer wish to receive our newsletter or
promotional materials may opt-out of receiving these communications by
un-checking the permission to send field when processing their order. They may
also send us email to Customerservice@99mall.com with a request to be removed.
Finally, they may also use the link provided with all communications to
automatically unsubscribe.
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Notification of Changes:
If at any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify users by
way of an email. Users will have a choice as to whether or not we use their
information in this different manner. We will use information in accordance with
the privacy policy under which the information was collected. If you have opted
out of receiving any communications from "99MALL", you may visit out website
at www. "99MALL" where news of changes will be posted. Otherwise, you may
e-mail us at Support@99mall.com ask our customers service department for changes
and updates. If you send us an e-mail request, we will respond to that e-mail
only. You will not receive promotional materials unless you specifically grant
us permission to do so.
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Shipping Policy
U.S. Orders Only. We will not ship orders outside the contiguous United States.
These restrictions apply to Canada, Mexico and all other international
destinations. We also do not ship to Puerto Rico, Alaska and Hawaii at this
time. All items are shipped in high quality packaging to avoid shipping damage.
Our default shipping method is UPS ground service. The shipping & handling
listed in the website is for continental 48 states.
We don't ship product to APO/FPO and P.O. BOX addresses. Shipping upgrade is
available upon request. Additional fee maybe applied.
Orders without valid phone number will not be entertained and cancelled without
giving any reason.
If your shipping address differs from your billing address, then
1.Please contact your Credit Card Issuing Bank (phone number on the back of
credit card) and add your shipping address as an alternative address on your
account.
2.Please fax us a copy of your driver's license and credit card to 626-289-7387.
or email to CustomerService@99mall.com
Otherwise, there could be a CANCELLATION in the shipment of your product once we
have found the destination is invalid. This is to ensure the security &
protection of our customer.
All items are normally shipped within2-3 business days after the payment is
received. Please note no shipping on weekends, or federal holidays. Check may
take longer since your order won't be shipped until your check is cleared.
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Warranty & Return Policy
WE HAVE LESS THAN A 1% BREAKAGE RATE
- No refund on all customize items.
- All sales are final after 15 days from receiving.
- 25% restocking fee applies on all Non-Defective Return. Returned item must
come with all the original package, accessories. Return items must be packed
sturdily to avoid damage during transportation. You can't get full refund if
returned item is damaged by your fault.
- Shipping & Handling cost is non-refundable.
- All defective item must obtain an RMA # before return.
- If found defective a replacement will be shipped
immediately on our expense.
- We are only responsible the shipping for defective items.
- If item is damaged by shipper we will file a claim for you and the replacement
will be shipped once the claim is approved. Damage must be reported within 3days
once you receive the item.
PLEASE OPEN PACKAGE IN FRONT OF THE DELIVERY PERSON IF POSSIBLE
NOTIFY US IMMEDIATELY OF ANY PROBLEMS SO WE CAN TAKE CARE OF THEM AS QUICKLY AS
POSSIBLE.
ALL CLAIMS FOR BREAKAGE MUST BE MADE WITHIN 3DAYS OF DELIVERY.
OUR E-MAIL ADDRESS FOR SHIPPING PROBLEMS IS:
RMA@99mall.com
PLEASE BE SURE TO INCLUDE A CONTACT PHONE NUMBER
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Conditions of Use Payment
Methods
We accept all major credit cards for online services, PayPal Payment and payment
by e-mail. Simply choose any of the payment methods below. All 99mall.com online
transactions are secured with industry-standard SSL data encryption that
supports 128-bit encryption. - We accept Visa, MasterCard, American Express &
Discover credit card. In order to protect our customers from credit card fraud,
the billing address on your order form must match the billing address to which
your monthly credit card statement is mailed.
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Terms and Conditions of Sale
PLEASE READ THESE TERMS AND CONDITIONS OF SALE AGREEMENT VERY CAREFULLY. THE
CUSTOMER AGREES TO BE BOUND BY THIS SALE AGREEMENT AND ACCEPTS ITS TERMS AND
CONDITIONS (UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT
WITH 99mall.com., IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN).
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Legal Terms
Important Information About This Legal Contract:
This Sale Agreement is a legal contract between the Customer and "99MALL"..
The Customer accepts this Sale Agreement by making a purchase, placing an order,
or otherwise shopping on the Site. (References to "you" or "your" shall relate
to the Customer; references to ""99MALL"." shall relate to "99MALL"., and
its affiliates.) The terms and conditions of this Sale Agreement are subject to
change without prior notice, except that the terms and conditions posted on the
Site at the time the Customer initially places or modifies an order will govern
the order in question. This Sale Agreement constitutes the entire agreement
between the Customer and "99MALL". relating to the purchase or sale of goods
or services on the Site. The Sale Agreement may only be modified or terminated
with regard to goods or services that have been purchased or sold on the Site in
a writing signed by "99MALL".. Electronic records (including signatures), that
are otherwise valid, shall be accepted under the Sale Agreement. The Customer
consents to receiving electronic records, which may be provided via a web
browser or e-mail application connected to the Internet; consumers may withdraw
consent to receiving electronic records or have the record provided in
non-electronic form by contacting "99MALL". at the address provided below. In
the event of any conflict between the terms and conditions stated on your
purchase order and this Sale Agreement or any terms and conditions on our
invoice, you agree that the provisions of this Sale Agreement and our invoice
shall control.
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Governing Law:
THIS AGREEMENT AND ANY SALES HEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE
STATE OF CALIFORNIA , WITHOUT REGARD TO CONFLICTS OF LAWS RULES. THE CUSTOMER
CONSENTS TO THE JURISDICTION OF THE FEDERAL OR STATE COURTS LOCATED IN LOS
ANGELES COUNTY , CALIFORNIA FOR PURPOSES OF ANY SUIT, ACTION OR PROCEEDING
ARISING OUT OF THIS SALE AGREEMENT.
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General Legal Disclaimer:
"99MALL". HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER BY "99MALL". IN NO WAY
AFFECTS THE TERMS OF THE MANUFACTURER'S WARRANTY, IF ANY.
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Internet Disclaimer:
Internet connectivity requires access services from an Internet access provider.
Contact your local access provider for rates, terms and conditions.
Pricing and Information Disclaimer:
All pricing subject to change. For all prices, products and offers, "99MALL".
reserves the right to make adjustments due to changing market conditions,
product discontinuation, manufacturer price changes, errors in advertisements
and other extenuating circumstances. High volume bids are welcome! While
"99MALL". uses reasonable efforts to include accurate and up-to-date
information on the Site, "99MALL". makes no warranties or representations as
to the Site's accuracy. "99MALL". assumes no liability or responsibility for
any errors or omissions in the content on the Site.
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Limitation of Liability:
"99MALL". WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER
CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS
EXPRESSLY PROVIDED HEREIN. "99MALL". WILL NOT BE LIABLE FOR PRODUCTS OR
SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE.
CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR
SERVICES, "99MALL". IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES
ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER
THIS AGREEMENT.
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Arbitration:
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE,
WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW,
INTENTIONAL TORT AND EQUITABLE CLAIMS) arising from or relating to this Sale
Agreement, its interpretation, or the breach, termination or validity thereof,
the relationships which result from this Sale Agreement (including, to the full
extent permitted by applicable law, relationships with third parties who are not
signatories to this Sale Agreement), "99MALL".'s advertising, or any related
purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION
ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under the Code of Procedure
of ARBITRATION-FORUM.COM (the "Code") in effect at the time the claim is filed
the Code and if any In-person Hearing is required, it shall be held in Los
Angeles , California . Judgment on the award rendered by the arbitrator(s) may
be entered by any court having jurisdiction. Each party shall bear its own cost
of any legal representation, discovery, or research required to complete
arbitration.
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Orders; Payment Terms; Interest; Taxes:
Orders are not binding upon "99MALL". until accepted by "99MALL".. Terms of
payment are within "99MALL".'s sole discretion. Invoices are due and payable
within the time period noted on the invoice, measured from the date of the
invoice. "99MALL". may invoice parts of an order separately. Customer agrees
to pay interest on all past-due sums at the highest rate allowed by law. The
Customer is responsible for sales and all other taxes associated with the order.
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